Effective Date: Jan 1, 2025   |   Last Updated: Jan 1, 2025

Doxmark LLC
Privacy Policy

Doxmark LLC is committed to protecting the privacy and security of our visitors, customers, carriers, and users of our website and dispatch services. By using our website or services, you agree to the practices outlined in this Privacy Policy.

Data security and logistics privacy representation

Core Policies

Information We Collect

We collect the following types of information to provide and improve our dispatch services:

Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Mobile Number

Business Information

  • MC Number
  • DOT Number
  • Truck Type
  • Preferred Lanes
  • Carrier Documents

Communications Data

Emails, SMS Messages, and Customer Service Communications.

Technical Information

  • IP Address
  • Browser Type
  • Device Information
  • Website Activity
  • Analytics Data

Form Submissions

Any information submitted through contact forms, quote requests, applications, or lead generation forms.

How We Use Your Information

Doxmark LLC may use collected information to:

  • Process dispatch service applications
  • Onboard carriers and trucking companies
  • Provide dispatch support and operational updates
  • Send SMS communications users have consented to receive
  • Respond to inquiries and support requests
  • Improve website performance and customer experience
  • Enforce company policies and terms
  • Comply with legal obligations
  • Prevent fraud and protect business operations.

Information Sharing

Doxmark LLC does not sell personal information. Information may only be shared with:

Service Providers

CRM systems, email providers, SMS providers, and business software necessary to operate services.

Freight Brokers

Carrier information may be shared when arranging freight opportunities and dispatch services.

Legal Requirements

When required by law, court order, or government authority.

Business Transactions

In the event of a merger, acquisition, or sale of company assets.

Cookies & Tracking Technologies

Cookies and analytics tools may be used to improve website performance, understand visitor behavior, and enhance user experience. Users may disable cookies through browser settings, although some features may not function properly.

Data Retention

Personal information is retained only as long as necessary to provide services, meet legal requirements, and support business operations. SMS opt-out records are maintained to ensure communication preferences are respected.

Your Privacy Rights

You have the right to:

  • Access personal information
  • Correct inaccurate information
  • Request deletion of personal information
  • Opt out of SMS communications by replying STOP
  • Unsubscribe from marketing emails

Please contact Doxmark LLC to exercise these rights.

Data Security

Doxmark LLC uses reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, or disclosure. However, no online system can guarantee absolute security.

Children's Privacy

Our services are intended for adults and individuals at least 18 years of age. Doxmark LLC does not knowingly collect information from minors.

Policy Updates

Doxmark LLC may update the Privacy Policy periodically, and updates will be reflected by revising the Last Updated date. Continued use of the website or services constitutes acceptance of the revised policy.

SMS Privacy & Consent

Important Notice

  • No Third-Party Sharing: Doxmark LLC does not sell, rent, share, or transfer phone numbers or SMS consent data to third parties for marketing purposes.
  • Authorized Use Only: Mobile numbers are collected strictly for dispatch-related and authorized operational communications.
  • Secure Storage: SMS consent data is stored securely and never sold to marketers or data brokers.
  • Easy Opt-Out: Users may opt out at any time by replying STOP to any SMS communication.
  • Support Access: Users may request assistance by replying HELP or contacting our dispatch team directly.

CONTACT US

Privacy Inquiries

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or need assistance managing your communication preferences, please do not hesitate to reach out to our dedicated compliance team using the channels provided.

Email Address
[email protected]

Phone / SMS
+1 (844) 515-4618

Website
doxmark.com

Doxmark Logo

Helping owner-operators and fleet owners maximize revenue, reduce downtime, and grow their business through professional dispatch solutions.

Dispatch Services

Dry Van Dispatch
Reefer Dispatch
Flatbed Dispatch
Hotshot Dispatch
Box Truck Dispatch

Contact

Phone: (844) 515-4618
Email: [email protected]
Support: 24/7 Available
Headquarters: United States

Legal

Privacy Policy
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